Terago Master Service Agreement

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7.2. The counterparty undertakes to continue to acquire the services for the entire period indicated in the order (“A”). Unless otherwise specified in the order, the duration of the services begins from the date of activation of the service. This is the date on which IPTP informs the business partner in writing (“Service Commencement Notice”) that the Services are operational. The Business Partner has sixty-two (72) hours after receiving IPTP`s Service Instruction Manual to notify IPTP in writing that the Services are not operating in accordance with IPTP specifications. This communication specifically describes the shortcomings of the services. If the counterparty does not notify IPTP within the aforementioned period, the services are deemed accepted and billing begins from the date of the IPTP service notification. For the avoidance of doubt, IPTP may start charging for the services, even if the services are not operational, if the delay is due exclusively to the fact that the counterparty has not provided information, access, equipment or other elements necessary for the operation of the services. IPTP reserves the right to conduct a credit check before initiating the services or obtaining other appropriate payment guarantees from the counterparty. For more information about TeraGo, visit us at terago.ca or contact us on Twitter and LinkedIn. 11.11 Comprehensive Agreement. These Terms, including all conditions set forth in this Agreement, constitute the entire agreement between the Parties and supersede all prior or simultaneous agreements, proposals or assurances, in writing or orally, with respect to their subject matter. No modification, modification, modification or waiver of any provision of these Terms is effective unless it is signed in writing and signed by the party against whom the modification, supplement or waiver is to be claimed.

These conditions apply to all price agreements, offers, orders and/or SERVICES in which these conditions are incorporated, including all provisions of such price agreements, offers, orders and/or SOW. In the event of any opposition or inconsistency between the provisions of the main part of these conditions and a schedule, SOW or order, the conditions take precedence in the main part of these conditions. In the event of any opposition or inconsistency between the provisions of the main part of these Terms and the provisions of a price agreement or offer, priority shall be given to the terms of the price agreement or offer concerning service subscriptions and professional services obtained under this Price Agreement and/or such offer. Notwithstanding any terms to the contrary, none of the terms set forth in any of your orders or in any other order or purchase documentation may be included in or form part of these terms, and all such terms are null and void. “Content” means information provided, displayed or transmitted in connection with a Service; “Customer Equipment” means any hardware, equipment and software placed by or for Customer in a colocation area provided by TeraGo, and excludes all TeraGo devices; `force majeure event` means the meaning given to that term in point 12.1; “order form” means an order that the customer deposits for the services provided under this Agreement in the form set out in Appendix A and that is updated from time to time in the event of a supplement or modification of the services; “Service Interruption” occurred when a customer reports that they do not have access to the Services. . . .

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