In this learning theme, we focus on the second type of policy (organizational policy), but you still need to understand the impact of a more comprehensive government policy on the development of organizational policy. To what extent could Julie`s knowledge and political and judicial prosecution have prevented this unfortunate incident? How could Julie determine what is the appropriate policy and procedure for this situation? Changes in labour law, changes to your allocation or agreement may also require a review of your policies and procedures. Stay abreast of relevant changes by regularly checking with the Fair Work Ombudsman. The following activities examine the importance of work in the context of organizational policy and procedures. Not all employment issues require a directive. Many routine questions can be solved through simple working methods and processes. 9. Have control over your own life and have a say in the services that affect them, including participation in decisions about the nature of the assistance provided and how it is provided. Here is an example of a policy and procedure manual from the Carmen Poldis Community Centre.
The content page shows you everything described in the manual, while the excerpts should give you examples of the directive, which may also have to contain information on what to do if it is not possible to comply with the directive. If you have a punctuality policy. B, you may need to include a procedure that describes what to do if the employee is late. Why do you think it is important for ISC organizations to have policies and procedures? By reading, you can learn that there is a better way. B to provide a particular aspect of service than what your service currently offers. You can draw attention to this (or any other matter) to other employees or even to the person responsible. You can make a proposal that will be adopted, which could lead to a change in policy in this area. This could perhaps lead to a change for customers. Equal opportunity legislation is a regulation that promotes fair treatment in the workplace. Most organisations implement equal opportunities measures – for example, anti-discrimination and affirmative action policies – to promote impartial behaviour in the workplace. These guidelines prevent inappropriate behaviour by employees, superiors and independent contractors with respect to the race, gender, sexual orientation or religious and cultural beliefs of another person within the organization. What are the areas covered by a policy and procedure manual? This may vary depending on the type of organization, but may include: working within the framework of organizational policies and procedures is not as simple as reading guidelines and procedure manuals.
Politics is not just the written word. A critical aspect of the policy is the way it is interpreted and implemented by different people (“the way things are done here”). For example, the organization may have a written directive that staff meetings take place every two Wednesdays. However, you notice that all employees go into the staff room and an informal catch-up time on current events and team duties takes place a few times a week during a formal meeting.